Legal notice
Gilmelle Legal Notice
This Legal Notice provides information about who operates gilmelle.com and how to reach us. We believe transparency is an important part of providing a premium shopping experience, and we want every customer to know exactly who they are doing business with.
1. Company Information
This website is owned and operated by Don Collective, trading under the brand name Gilmelle.
Legal Business Name: Don Collective
Brand Name: Gilmelle
Chamber of Commerce (KVK): 42119080
VAT Number: NL005509985B03
Gilmelle is an online women's fashion brand serving customers throughout Canada via gilmelle.com.
2. Business Contact Details
Gilmelle
Customer Support Address
401 Bay Street, Suite 1600
Toronto, ON M5H 2Y4
Canada
Email: support@gilmelle.com
Phone: +1 (647) 846-4556
Legal Business Name: Don Collective
Chamber of Commerce (KVK): 42119080
VAT Number: NL005509985B03
3. Customer Support
Our Customer Care team is available by email and phone to assist with questions regarding orders, products, shipping, returns, or this website.
We aim to respond to all enquiries within 1–2 business days.
If you are contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
4. Website Ownership
This website is owned and operated by Don Collective, trading under the brand name Gilmelle.
Don Collective is responsible for the operation of gilmelle.com, including its content, products, customer service and all transactions processed through the website.
The store is hosted on the Shopify platform, which provides the secure ecommerce infrastructure supporting our online business.
5. Intellectual Property
Unless otherwise stated, all content on this website—including text, graphics, logos, product photography, page layouts, branding, and the Gilmelle name—is the intellectual property of Don Collective and/or Gilmelle and is protected by applicable Canadian and international copyright and trademark laws.
No content from this website may be copied, reproduced, distributed or used for commercial purposes without prior written permission.
6. Product Information Disclaimer
We make every reasonable effort to describe and photograph our products as accurately as possible.
However, colours, textures and fit may vary slightly due to photography, lighting conditions, screen settings or individual device displays.
Product availability, specifications and pricing may change without prior notice. If a product becomes unavailable after an order has been placed, we will contact you to offer an appropriate solution, such as a refund or suitable alternative.
7. Accuracy of Website Information
We strive to keep all information on this website accurate and up to date, including product descriptions, pricing and policies.
Occasionally, typographical errors, inaccuracies or omissions may occur. We reserve the right to correct such errors and to update information or cancel orders where necessary.
If a pricing or product error affects an order you have placed, we will contact you before processing the order.
8. External Links Disclaimer
This website may contain links to third-party websites, including social media platforms.
These links are provided solely for your convenience. Gilmelle does not control or endorse the content, policies or availability of external websites and accepts no responsibility for them.
Visiting third-party websites is done at your own discretion.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Don Collective and Gilmelle shall not be liable for any indirect, incidental, consequential or special damages arising from the use of this website or the purchase of products, except where such liability cannot legally be excluded under applicable consumer protection laws.
Nothing in this Legal Notice limits any statutory rights available to consumers.
10. Governing Law
This Legal Notice shall be governed by the laws applicable to the operation of this website and the sale of products to customers in Canada.
Nothing in this Legal Notice limits or excludes any consumer rights that cannot be waived under applicable Canadian consumer protection legislation.
11. Privacy Reference
Your privacy is important to us.
Please review our Privacy Policy for detailed information regarding how we collect, process, store and protect your personal information when using this website or placing an order.
12. Contact Information
If you have any questions regarding this Legal Notice or our business, please contact us using the information below.
Legal Business Name: Don Collective
Brand: Gilmelle
Business adres:
401 Bay Street, Suite 1600
Toronto, ON M5H 2Y4
Canada
Email: support@gilmelle.com
Phone: +1 (647) 846-4556
Chamber of Commerce (KVK): 42119080
VAT Number: NL005509985B03
For additional information, we also encourage you to review our Privacy Policy, Terms of Service, Shipping Policy, and Return & Refund Policy.
Last updated: 06 August 2026