Get in Touch

At Gilmelle, your experience with us matters just as much as the pieces you order. Whether you're deciding between two sizes before you buy or have a question about an order that's already on its way, our Customer Care team is genuinely happy to help. Please don't hesitate to reach out, before or after your purchase.

How We Can Help

Our team can assist with:

• Order updates
• Shipping questions
• Returns and refunds
• Product sizing
• Product recommendations
• Payment questions
• General enquiries

Contact Information

Email: support@gilmelle.com Phone: +1 (647) 846-4556

Business Hours Monday – Friday, 8:00 AM – 5:00 PM (Eastern Time)

Before You Contact Us

To help us assist you as quickly as possible, please include the following when you reach out:

• Order number (if applicable)
• Full name
• Email address used for your order

This lets our team locate your details right away, so we can get straight to helping you.

Our Commitment

Every message we receive is read and answered by a real person, not an automated system. We aim to respond within 1 to 2 business days during our support hours, and we treat every enquiry, big or small, with the same care we'd want for ourselves.

Thank You

Thank you for choosing Gilmelle. If there's ever anything you need, however small, we're only ever an email or phone call away.